AKR WORLD Privacy Policy
We value your trust above all else. This privacy documentation details how AKR WORLD International Inc. collects, protects, isolates, and responsibly utilizes your personal and transactional information across our worldwide e-commerce marketplace.
Zero Data Selling
We never sell, rent, or trade your personal records, cart details, or contact data to third-party advertisers.
PCI-DSS Tokenization
Cards, UPI, and wallets are processed via certified banking gateways. Raw card numbers are never stored on our servers.
Global Compliance
Constructed strictly following India’s DPDPA 2023, EU GDPR, UK GDPR, and California CCPA/CPRA guidelines.
You Are in Control
Request an export, edit your addresses, or request complete account erasure anytime with a simple request.
Overview & Scope of Policy
Welcome to AKR WORLD, operated by AKR WORLD International Inc. ("AKR WORLD", "we", "our", or "us"). This Privacy Policy explains our practices regarding the collection, use, disclosure, storage, and protection of information obtained through our global e-commerce marketplace (akrworld.com, mobile web versions, and associated applications).
Whether you are exploring our curated fashion lines, ordering flagship audio gadgets, or scheduling deliveries across India or any of our 190+ supported international destinations, this policy protects your digital footprint. By accessing or shopping on AKR WORLD, you consent to the data practices described herein.
Information We Collect
To provide a high-performance shopping experience with live tracking and fast delivery, we collect the following categories of data:
A. Personal & Delivery Identifiers
Full name, primary email address, telephone/mobile number, delivery addresses (recipient name, flat/building, street, city, state, postal code, and country), and billing coordinates.
B. Transactional & Order Records
Items added to cart, saved wishlist items, order history, invoice numbers, delivery tracking IDs, promotional coupon codes applied (such as AKRGLOBAL), and returns or exchange records.
C. Technical, Device & Telemetry Data
IP address, device type, browser model, operating system version, localized time zone, network latency, and approximate geographic location (used solely to display accurate shipping costs and regional currencies like INR, USD, EUR, GBP, AED).
D. Customer Care & Concierge Exchanges
Communications via our 24/7 email desk, live assistance chat, return inspection notes, and product review submissions.
How We Use Your Information
Every byte of data we collect has a direct, transparent purpose in serving your orders. We use information strictly for:
- Order Processing: Packing, routing, customs declaration, and dispatching your orders.
- Live Shipment Tracking: Automated SMS and email status updates as your parcel moves through hubs.
- Fraud Prevention: Real-time automated detection of bot scalping and unauthorized card usage.
- Concierge Support: Prompt troubleshooting of address adjustments, returns, and warranty requests.
Payment Security & PCI-DSS Compliance
Security is foundational to AKR WORLD. All payment processing on our marketplace is executed strictly under PCI-DSS (Payment Card Industry Data Security Standard) Level 1 certified payment gateways.
AKR WORLD servers never store, capture, or inspect your full 16-digit credit/debit card numbers, CVVs, expiration dates, UPI PINs, or net banking passwords. Transactions utilize cryptographic tokenization. We only retain anonymized transaction reference tokens and payment status confirmations to verify order settlement.
Accepted and protected payment mechanisms include Unified Payments Interface (UPI / RuPay), Visa, Mastercard, American Express, Apple Pay, Google Pay, and localized bank rails.
Global Hubs & Cross-Border Data Transfers
AKR WORLD maintains operational logistics infrastructure coordinated through our primary international hubs:
When information is transferred internationally between these facilities, we apply Standard Contractual Clauses (SCCs) and rigorous cryptographic validation to guarantee data security parity with European GDPR and Indian DPDPA standards.
Your Data Rights & Control Choices
Regardless of your country of residence, AKR WORLD extends comprehensive data rights to all verified customers:
Right to Access & Portability
Request a complete export of all personal orders, addresses, and account records in a structured JSON/CSV format.
Right to Rectification
Easily edit, correct, or replace shipping addresses and contact details anytime via the deliver-to address modal.
Right to Erasure ("Be Forgotten")
Request total deletion of your profile and marketing records, subject only to statutory accounting & tax records.
Right to Opt Out of Marketing
Unsubscribe with a single click from newsletters and promotional alerts while retaining essential order tracking SMS.
To exercise any of these rights, email our team at privacy@akrworld.com. We respond to all verified customer requests within 48 business hours.
Data Retention & Defensive Architecture
We retain personal records only for as long as necessary to fulfill the commercial transaction, complete potential 30-day returns, honor product warranties, and meet statutory financial reporting regulations (typically up to 7 years for tax invoices under Indian and International accounting standards).
- 256-bit AES cryptographic encryption for all persistent customer databases.
- TLS 1.3 cryptographic protocols for all internet transmissions and API endpoints.
- Automated DDoS protection and real-time bot-traffic filtering via global CDN edge nodes.
- Role-based access control (RBAC) preventing unauthorized staff access to customer data.
Minors & Children's Privacy
AKR WORLD is an open marketplace intended for individuals aged 18 and older, or minors who make purchases under the direct authorization and supervision of a parent or legal guardian. We do not knowingly solicit or collect data from children under the age of 16. If we discover inadvertent collection from a minor without guardian consent, we immediately purge the data from our repositories.
Grievance Officer & Legal Contact Desk
In strict accordance with the Information Technology Act 2000, Consumer Protection (E-Commerce) Rules 2020, and the Digital Personal Data Protection Act 2023, the details of our designated Grievance Officer and Data Protection Officer are published below:
All grievances received are acknowledged within 24 hours and addressed within 15 working days as mandated by statutory guidelines.